Striving for Commercial Excellence
Bilot’s goal is to help our customers succeed in their business. Our recipe for commercial excellence combines three key ingredients: great customer experience, intelligent tools for sales and marketing, and robust but agile platforms for data and development.
We take pride in designing and delivering true full-stack solutions, covering the ground from UX to data science to tight integration with core business processes.
Your brand is important, but what your customers really care about is ease of buying and ease of ownership. We help you design the entire customer journey on these principles.
- Service Design and UX
- E-commerce (B2B and B2C)
- Customer service (chat, contact center, ticketing)
- Digital service channels (apps and portals)
- Predictive field service
Intelligent tools for Sales & Marketing
The customer may be king, but you still need to care about your numbers. We give you tools, powered by data and machine learning, to help you sell smarter and increase your margins.
- Marketing automation
- Campaign optimization
- Customer retention and churn analytics
- Customer segmentation
- Lead scoring
- Sales pipeline management (CRM)
- Sales forecasting
- Configure, price and quote (CPQ)
- Pricing optimization
- Profitability analytics
- Product Information Management (PIM)
Platforms and capabilities to build the intelligent enterprise
In the intelligent enterprise, everything is powered by data. We design data strategies and deliver platforms to help you grow your data assets and reap the benefits with data science, visualization and agile custom development.